If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns within 30 days of purchase. Products must be in brand new, salable condition, from non smoking environment. No stains, smoke, use whatsoever. Return shipping is the responsibility of the customer, please email returns@kiana.com for RMA code. Ship via UPS or USPS Priority Mail with tracking #. Shipping is non refundable. No refunds on autographed items, digital items or services such as custom workout plans or consultation calls. You can return your product for store credit, a different product, or a refund to the original payment method. Restocking fee of 15%. Mahalo!